EMAPREPARE is based on the project EMACROSS of the first funding phase and researches patient groups with acute, but not emergency medical treatment needs in two study parts.

In the first part of the EMAPREPARE study, outpatients who are not connected to a general doctor are examined. Previous surveys of the EMACROSS study show that this group in particular often does not feel well informed about alternative contact points or contact persons in emergency situations. It also seems problematic in some cases to get appointments in general practitioners' practices. As part of the study, we offer these patients further information on contact points and contact persons in emergency situations. If they are interested, we also arrange an appointment for general practitioner care.

Study part 1 of EMAPREPARE uses a mixed-methods research approach with:

1. Primary data collection using a quantitative questionnaire: - t0: for emergency treatment, information material, if necessary arranging an appointment with a general practitioner                             - t1: 12-month follow-up survey, general practitioner survey
2. qualitative interviews with a subsample of 15-20 patients
3. Evaluation of data from the hospital information system (HIS)

The second part of the EMAPREPARE study focuses on outpatients who come to an emergency deüartment with the emergency services. The background to this is the health policy discussion of new organizational structures due to the heavy workload of emergency departments. It is considered whether, as an alternative to the usual transfer to an emergency department. a possibility should be created to include general practitioners' practices in the care of rescue service patients. This might be conceivable for patients who have an acute but not threatening health problem.

Study part 2 of EMAPREPARE uses a mixed-methods research approach with:

1. Primary data collection using a quantitative questionnaire - for emergency treatment of patients - Case assessment by rescue service personnel
2. qualitative interviews with 15-20 with employees of the rescue service
3. Evaluation of data from the hospital information system (HIS)

The aim of the study is to describe the two patient groups (among other things, with regard to their clinical, demographic and psychosocial characteristics as well as with regard to their motivations and expectations), to examine the feasibility of a switch to outpatient care (after information material / GP appointment) and to examine the service provider perspective on the need for care and on the transfer to outpatient care of ambulance patients.

• Dr. Felix Holzinger, Specialist in General Medicine, Institute for General Medicine, Link
• Dr. Sarah Oslislo, Health Scientist, Institute for General Medicine, Link
• Lisa Kümpel, Health Scientist, Institute for General Medicine, Link
• Rebecca Resendiz Cantu, General Practitioner, Department of Emergency Medicine Campus Mitte. Link